Ordering and pickup
Choose a pickup cafe, add menu items to your bag, and check out with your pickup contact details. Sign in first if you want the order saved to your account history and rewards.
FAQ
How Maman ordering works
Quick answers for pickup, rewards, catering, private events, gifting, and account support.
Rewards
Create an account or sign in before ordering if you want rewards. Points are added after signed-in pickup orders are placed and your rewards panel updates automatically.
Catering
Use the catering request form for breakfast spreads, boxed lunches, coffee service, pastry boxes, and office gatherings. The team can review requests from the management queue.
Events
Private gatherings, brand moments, office celebrations, and seasonal events can be requested through the event form. Include timing, guest count, location, and menu notes.
Gift cards and gifting
Gift cards, cookie tins, pastries, and group gifting can be planned from the menu, catering, and event request surfaces.
Can I reorder past favorites?
Signed-in guests can reorder available items from order history. If an item is no longer available, the bag skips that item and keeps the rest of the order usable.
Can I cancel a pickup order?
Eligible pickup orders can be canceled from order history before the kitchen has moved too far into preparation. Refunded orders reverse the earned loyalty points.