FAQ

How Maman ordering works

Quick answers for pickup, rewards, catering, private events, gifting, and account support.

Ordering and pickup

Choose a pickup cafe, add menu items to your bag, and check out with your pickup contact details. Sign in first if you want the order saved to your account history and rewards.

Rewards

Create an account or sign in before ordering if you want rewards. Points are added after signed-in pickup orders are placed and your rewards panel updates automatically.

Catering

Use the catering request form for breakfast spreads, boxed lunches, coffee service, pastry boxes, and office gatherings. The team can review requests from the management queue.

Events

Private gatherings, brand moments, office celebrations, and seasonal events can be requested through the event form. Include timing, guest count, location, and menu notes.