Support

Shipping and returns

Guidance for gifts, cookie tins, digital gift cards, delivery timing, order support, and customer care follow-up.

Digital gift cards

Gift cards are recorded instantly and queued for fulfillment.

Digital gift card purchases are stored with card number, delivery details, payment status, and fulfillment status.

Gifts

Cookie tins, pastry boxes, and large gifts need timing details.

For corporate or group gifting, include recipient count, date, budget, address notes, and message details.

Order support

Customer care can review order, gifting, and delivery questions.

Use the contact form with order references and location details so the support queue has enough context.